Understanding ticket prices and fees

Updated over a week ago

Let's break down what you're paying for when you purchase tickets.

Base Ticket Price

This is the price set by the event organizer for admission to the event.

Service Fee

A service fee is charged per ticket to cover:

  • Payment processing
  • Customer support
  • Technology infrastructure
  • Order fulfillment

Delivery Fee

Depending on your delivery method:

  • E-ticket: Free
  • Mobile transfer: Free
  • Physical mail: Additional fee applies

Total Price

The total price shown at checkout includes all fees and charges. There are no hidden costs.

Refund Policy

Fees are generally non-refundable unless the event is cancelled.

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