Terms of Service
Last Updated: February 12, 2026
Welcome to TicksOTR. These Terms of Service ("Terms") govern your access to and use of our platform, including our website, mobile applications, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
Please read these Terms carefully before using our Services. If you do not agree to these Terms, you may not access or use our Services.
1. Acceptance of Terms
By creating an account, accessing, or using TicksOTR, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Eligibility
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
3. Account Registration
To access certain features of our Services, you must create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate and current
- Keep your account credentials secure and confidential
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities that occur under your account
We reserve the right to suspend or terminate your account if any information provided is inaccurate, false, or incomplete.
4. Use of Services
4.1 Permitted Use
You may use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Transmit any harmful, offensive, or illegal content
- Interfere with or disrupt the Services or servers
- Attempt to gain unauthorized access to any part of the Services
- Use automated systems or bots to access the Services
- Resell or redistribute tickets without authorization
- Engage in fraudulent activities or misrepresent your identity
4.2 Event Organizers
If you are creating and selling tickets for events, you agree to:
- Provide accurate and complete event information
- Deliver the event as described in your listing
- Honor all tickets sold through our platform
- Comply with all applicable laws and regulations
- Obtain necessary permits, licenses, and insurance
- Handle customer inquiries and issues professionally
5. Ticket Purchases
5.1 Purchase Process
When you purchase tickets through TicksOTR, you enter into a contract with the event organizer, not with TicksOTR. We act as a platform facilitating the transaction between buyers and sellers.
5.2 Payment
You agree to pay all fees and charges associated with your purchase, including ticket prices, service fees, and any applicable taxes. All payments are processed through secure third-party payment processors.
5.3 Refunds and Cancellations
Refund policies are set by individual event organizers. Please review the refund policy for each event before purchasing. TicksOTR is not responsible for refunds unless specifically stated otherwise.
6. Fees and Charges
TicksOTR charges service fees for the use of our platform. These fees are clearly displayed before you complete a transaction. We reserve the right to change our fees at any time, but such changes will not affect transactions already completed.
For event organizers, payment processing fees and platform fees will be deducted from ticket sales before funds are disbursed to you.
7. Intellectual Property
7.1 Our Rights
All content, features, and functionality on our platform, including but not limited to text, graphics, logos, images, and software, are owned by TicksOTR or our licensors and are protected by copyright, trademark, and other intellectual property laws.
7.2 Your Content
When you post content on our platform (such as event descriptions, images, or reviews), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with operating and promoting our Services.
8. Disclaimers and Limitations of Liability
8.1 Service Availability
We strive to provide uninterrupted access to our Services, but we do not guarantee that our Services will be available at all times or free from errors. We may suspend or discontinue any part of our Services without notice.
8.2 Third-Party Events
TicksOTR is not responsible for the quality, safety, legality, or any other aspect of events listed on our platform. Event organizers are solely responsible for their events and compliance with applicable laws.
8.3 Limitation of Liability
To the fullest extent permitted by law, TicksOTR and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Services.
9. Indemnification
You agree to indemnify, defend, and hold harmless TicksOTR and its affiliates from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to:
- Your use of our Services
- Your violation of these Terms
- Your violation of any rights of another party
- Your content or events posted on our platform
10. Dispute Resolution
10.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions.
10.2 Dispute Resolution Process
In the event of any dispute arising out of or relating to these Terms or our Services, the parties agree to first attempt to resolve the dispute through good faith negotiations. If the dispute cannot be resolved through negotiations, it shall be submitted to arbitration in Nigeria in accordance with the Arbitration and Conciliation Act.
11. Termination
We may suspend or terminate your access to our Services at any time, with or without cause or notice, for any reason, including if we believe you have violated these Terms. Upon termination:
- Your right to use our Services will immediately cease
- We may delete your account and all associated data
- You will remain liable for any outstanding obligations
- Certain provisions of these Terms will survive termination
12. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our data practices as described in the Privacy Policy, in accordance with the Nigeria Data Protection Regulation (NDPR).
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our platform and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be replaced with a valid provision that most closely matches the intent of the original provision.
15. Entire Agreement
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and TicksOTR regarding your use of our Services and supersede any prior agreements.
16. Contact Information
If you have any questions about these Terms, please contact us at:
Acknowledgment
By using TicksOTR, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. You also acknowledge that you have read and understood our Privacy Policy and consent to the collection, use, and disclosure of your personal information as described therein.