What if my event is postponed or rescheduled?

Sometimes events need to be rescheduled. Here's what you need to know.

Notification

You'll be notified immediately via:

• Email
• SMS (if provided)
• Push notification (if app installed)

Your Options

When an event is rescheduled:

• Keep Your Tickets - They're automatically valid for the new date
• Request a Refund - Available within 30 days of announcement

Ticket Validity

Your tickets remain valid for:

• Same event at new date
• Same seat/section
• Same ticket type

Refund Process

If you can't attend the new date:

• Go to "My Orders"
• Select the event
• Click "Request Refund"
• Refund processed within 7-10 business days

Questions?

Contact the event organizer directly for specific questions about the rescheduled event.